Welcome to Clinch Recruitment Marketing Suite - Community Feedback Forum

A great place to post your ideas and vote on others so that you can let us know what is important to you.


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Adding an extra 15 minutes at the end of the live chat to address any remaining questions

It would be great to include an extra 15 minutes at the end of the live chat to address any remaining questions, without allowing new ones, instead of just removing participants from the session.
Guest 3 months ago in Clinch Employee Connections 1 Current direction

Ability to choose the banner image for a specific Live Chat

The ability to upload the banner image (or override the default) when setting up the Live Chat, so that the image is always relevant to the theme.
Guest 2 months ago in Clinch Employee Connections 2 Current direction

Possibility to send messages to participants after Live Chats

I assume that due to GDPR, it's not recommended to send emails to Live Chat subscribers directly from our company emails. Please add a possibility to send messages to participants after Live Chats via the platform.
Guest 3 months ago in Clinch Employee Connections 1 Current direction

Add the ability to choose the order of the Insiders on the EC platform

At the moment, the Insiders are only shown in the order in which they joined the platform. It would be good to be able to drag and drop Insiders into the right order to choose which position they are in and to be able to choose the top three on th...
Guest about 1 year ago in Clinch Employee Connections 0 Current direction

Create insider activity reports per month

we are trying to keep our insiders engaged and active, it would be great to be able to pull reports to show the number of questions answered, how many comments made and how many times they are asked a question, for each month rather than for all t...
Georgie Howard 11 months ago in Clinch Employee Connections 0 Current direction

Automated Email Nurture ​

Context: Currently, we cannot send automated emails based on certain actions taken. ​ Request: We want to be able to build workflows where we can automatically send emails based on certain actions taken. ​
Guest over 1 year ago in Clinch Recruitment Marketing 1 Current direction

Sending campaigns to non-openers

When you send a campaign, there are options to set up a sequence where you can add in delays and send workflow emails to the same group of people. But it would be nice if we could segment the audience into those that opened the email and those tha...
Kendall Brogdon over 1 year ago in Clinch Recruitment Marketing 1 Current direction

Grammar checker built in to the platform

Have some sort of grammar checker, e.g. Grammarly integration, that checks the candidates and insiders questions and responses. Currently admins spend a lot of time editing and changing the responses manually to account for this.
Guest about 1 year ago in Clinch Employee Connections 0 Current direction

More intelligence with automated questions

When a new insider completes their profile, they automatically receive a new automated question from the system. As our platform has been running for a number of years, we find that the questions asked in this way are often the same and have alrea...
Guest about 1 year ago in Clinch Employee Connections 0 Current direction