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Welcome to Clinch Recruitment Marketing Suite - Community Feedback Forum

A great place to post your ideas and vote on others so that you can let us know what is important to you.


Please take the time to register, and then share your detailed use case and how the proposed enhancements could provide value to your organisation.


We endeavour to provide an initial response to all ideas in a timely manner.

Experience Community

Our Experience Designers are always excited to talk to our customers about your experiences with the system. If you are keen to chat to them, you can easily book a short session with a member of the team right here.

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Showing 188 of 188

Inbox Management (Archive & Delete) for Candidate Correspondence

Clinch currently lacks the ability to archive or delete out‑of‑date correspondence in the platform inbox. This limits day‑to‑day mailbox hygiene and creates avoidable risk around data minimisation and retention management. Clinch is already used w...
Keith Miller 13 days ago in Clinch Recruitment Marketing 0 New idea

Ability to Filter by “Untagged” Candidates Within a Specific Smart List

Hi team, I’m currently working with several Profession-based Smart Lists to identify relevant candidates. As part of our process, we “tag” candidates as Reviewed to prevent any double-handling across our recruiter team. As these Smart Lists grow—a...
Keith Miller 15 days ago in Clinch Recruitment Marketing 2 Current direction

Editing of phone number in candidate profile

Editing of phone number in candidate profile is not user friendly. for external careers site, the candidate needs to know to open a private window to enable them to edit. This is not intuitive. for internal careers site - being an internal careers...
Guest 8 months ago in  0 New idea

Assign a question to multiple Insiders during a Live Chat

Being able to choose multiple Insiders to assign questions to in a Live Chat, rather than only being able to choose one.
Guest 2 months ago in Clinch Employee Connections 0 New idea

Suggest similar, already answered questions in the Live Chat

Mirror the behaviour on the main platform where, when a candidate asks a question, it suggests similar questions that have already been asked that they might want to read first before submitting the same question again.
Guest 2 months ago in Clinch Employee Connections 0 New idea

Insider summary on Live Chat Insider Profile

Add a short "summary" option to Live Chat Insiders' profile, where the Insider can put a short summary of who they are and their role, without still needing to complete the entire profile of a full Insider.
Guest 2 months ago in Clinch Employee Connections 0 New idea

Enable postcode-based job search and alert functionality in Clinch, with radius options and consistent location handling across Clinch and eArcu.

Currently, Clinch requires candidates to select from active locations, which means they miss out on future opportunities if new locations are added. Additionally: Mandatory address fields differ between Clinch and eArcu, causing inconsistencies. C...
Guest 2 months ago in Clinch Recruitment Marketing 0 New idea

Override Country job filter dropdown names

Customers would like to be able to override the standard country names to their own chosen country names. For example, Taiwan is listed as a country, however, customers would like the flexibility to add a suffix such as (China), if required.
Guest 3 months ago in Clinch Recruitment Marketing 0 New idea

Flexibility in the reporting exports

The ability to select specific data sets to create a personalised export, based on the data that is important to the customer. For example, being able to select which blog posts you'd like to export traffic data on, or being able to export the loc...
Guest 10 months ago in Clinch Recruitment Marketing 1 New idea

Calendar functionality

A calendar widget or functionality to be able to have a calendar on a blog page.
Guest about 1 year ago in Clinch Recruitment Marketing 1 In discovery