Welcome to Clinch Recruitment Marketing Suite - Community Feedback Forum

A great place to post your ideas and vote on others so that you can let us know what is important to you.


Please take the time to register, and then share your detailed use case and how the proposed enhancements could provide value to your organisation.


We endeavour to provide an initial response to all ideas in a timely manner.

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Clinch Employee Connections

Showing 20 of 156

Assign unanswered questions to all insiders post Live chat

Enable the assignment of unanswered questions to any insider, including those who did not attend the live session.
Guest 25 days ago in Clinch Employee Connections 0 New idea

Candidate notification after answering unanswered questions from Live Chat

Automatically notify candidates once their unanswered questions from a live chat have been answered and exported.
Guest 25 days ago in Clinch Employee Connections 0 New idea

Candidate notification after answering unanswered questions from Live Chat

Automatically notify candidates once their unanswered questions from a live chat have been answered and exported.
Guest 25 days ago in Clinch Employee Connections 0 New idea

Can we customise the slug for the all insiders pages

Can we change it to /Colleagues instead in line with how we have agreed we want to call our insiders.
Guest 2 months ago in Clinch Employee Connections 0 New idea

Adding an extra 15 minutes at the end of the live chat to address any remaining questions

It would be great to include an extra 15 minutes at the end of the live chat to address any remaining questions, without allowing new ones, instead of just removing participants from the session.
Guest 8 months ago in Clinch Employee Connections 1 Current direction

Ability to choose the banner image for a specific Live Chat

The ability to upload the banner image (or override the default) when setting up the Live Chat, so that the image is always relevant to the theme.
Guest 8 months ago in Clinch Employee Connections 2 Current direction

Recognition for active and high-performing platforms

The Police feel that the most active and high-performing platforms lack recognition. For example, despite being ranked first globally, their admins receive no special acknowledgment compared to ambassadors, who benefit from dedicated internal even...
Guest 4 months ago in Clinch Employee Connections 0 New idea

Ability to review the pre-asked Live Chat questions in advance

Customers would like to be able to see the list of pre-asked questions in advance of the chat. Even if they can't start answering, it'd be good for the Insiders to be as prepared as possible and provide the best answers they can. Time is usually s...
Guest 4 months ago in Clinch Employee Connections 0 New idea

Possibility to send messages to participants after Live Chats

I assume that due to GDPR, it's not recommended to send emails to Live Chat subscribers directly from our company emails. Please add a possibility to send messages to participants after Live Chats via the platform.
Guest 8 months ago in Clinch Employee Connections 1 Current direction

Add the ability to choose the order of the Insiders on the EC platform

At the moment, the Insiders are only shown in the order in which they joined the platform. It would be good to be able to drag and drop Insiders into the right order to choose which position they are in and to be able to choose the top three on th...
Guest over 1 year ago in Clinch Employee Connections 0 Current direction