Welcome to Clinch Recruitment Marketing Suite - Community Feedback Forum

A great place to post your ideas and vote on others so that you can let us know what is important to you.


Please take the time to register, and then share your detailed use case and how the proposed enhancements could provide value to your organisation.


We endeavour to provide an initial response to all ideas in a timely manner.

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Clinch Employee Connections

Suggested discussions when candidates ask a question

When candidates ask a question, it would be helpful to display suggestions of similar questions that have already been asked, encouraging the candidate to read those first before answering their question.
Guest 30 days ago in Clinch Employee Connections New idea

Ambassadors - admin defining the order

Currently, the ambassadors are listed in alphabetical order. As an admin, I'd like to get the flexibility to order them according to my own preferences.
Guest 2 months ago in Clinch Employee Connections New idea

Assign a question to multiple Insiders during a Live Chat

Being able to choose multiple Insiders to assign questions to in a Live Chat, rather than only being able to choose one.
Guest 6 months ago in Clinch Employee Connections New idea

Suggest similar, already answered questions in the Live Chat

Mirror the behaviour on the main platform where, when a candidate asks a question, it suggests similar questions that have already been asked that they might want to read first before submitting the same question again.
Guest 6 months ago in Clinch Employee Connections New idea

Insider summary on Live Chat Insider Profile

Add a short "summary" option to Live Chat Insiders' profile, where the Insider can put a short summary of who they are and their role, without still needing to complete the entire profile of a full Insider.
Guest 6 months ago in Clinch Employee Connections New idea

Version Control / Backup process

We should have better version control to house past versions of pages. If I pushed a page live after one translator submitted a request and they accidentally overwrote another language translations, then another translator/content creator made cha...
Guest 10 months ago in Clinch Employee Connections Current direction

Prevent candidates from asking their question in the answer field

Candidates bypass the character limits of the “question” fields by leaving them empty or by marking “question” or ‘information’, then pour their heart and soul into the “answer” field. The idea is to prevent them from using the "answer" field unti...
Groupe SNCF 8 months ago in Clinch Employee Connections Under review

Add the ability to choose the order of the Insiders on the EC platform

At the moment, the Insiders are only shown in the order in which they joined the platform. It would be good to be able to drag and drop Insiders into the right order to choose which position they are in and to be able to choose the top three on th...
Guest over 2 years ago in Clinch Employee Connections Current direction

Adding an extra 15 minutes at the end of the live chat to address any remaining questions

It would be great to include an extra 15 minutes at the end of the live chat to address any remaining questions, without allowing new ones, instead of just removing participants from the session.
Guest over 1 year ago in Clinch Employee Connections Current direction

Create insider activity reports per month

we are trying to keep our insiders engaged and active, it would be great to be able to pull reports to show the number of questions answered, how many comments made and how many times they are asked a question, for each month rather than for all t...
Georgie Howard over 2 years ago in Clinch Employee Connections Current direction