Welcome to Clinch Recruitment Marketing Suite - Community Feedback Forum

A great place to post your ideas and vote on others so that you can let us know what is important to you.


Please take the time to register, and then share your detailed use case and how the proposed enhancements could provide value to your organisation.


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Clinch Employee Connections

Showing 15 of 122

Adding an extra 15 minutes at the end of the live chat to address any remaining questions

It would be great to include an extra 15 minutes at the end of the live chat to address any remaining questions, without allowing new ones, instead of just removing participants from the session.
Guest 3 months ago in Clinch Employee Connections 1 Current direction

Ability to choose the banner image for a specific Live Chat

The ability to upload the banner image (or override the default) when setting up the Live Chat, so that the image is always relevant to the theme.
Guest 2 months ago in Clinch Employee Connections 2 Current direction

Possibility to send messages to participants after Live Chats

I assume that due to GDPR, it's not recommended to send emails to Live Chat subscribers directly from our company emails. Please add a possibility to send messages to participants after Live Chats via the platform.
Guest 3 months ago in Clinch Employee Connections 1 Current direction

Candidate/customer support - guide to show them what is what, and how to navigate their way on the system before the event

Yes
Sejal Chandarana about 2 months ago in Clinch Employee Connections 1 In development

A predetermined list/bank of answers and call to action urls

To allow colleagues who are answering to be able to choose from a predetermined list of answers and links. The links would be a set of approved links that are often used to direct users to. Also if ever these links ever have to change, you would h...
Guest 2 months ago in Clinch Employee Connections 2 Not currently aligned

Merging discussions - reorder answers new to old and allow to see the original question

Allow the user to open/close/hide the original question of merged questions. Additionally, reorder the answers. They would read better if they were newest to oldest first. Comments on YouTube/Social media etc work in this way too. Saves the user f...
Guest 2 months ago in Clinch Employee Connections 1 Not currently aligned

12 Hour Time Option

Most of our audience is more accustomed to 12 hour time as opposed to 24 hour time. We are hosting a live chat, and the default times are in 24 hour time. It's not the end of the world but may be confusing upon first glance if you're not used to i...
Kendall Brogdon 8 months ago in Clinch Employee Connections 0 Under review

Analytics on resources uploaded to the Live Chat

It would be great to be able to see how many candidates downloaded specific resources and who downloaded them so that we can gauge which ones are the most popular as a lot of time goes into preparing them
Guest 3 months ago in Clinch Employee Connections 0 Future consideration

Add the ability to choose the order of the Insiders on the EC platform

At the moment, the Insiders are only shown in the order in which they joined the platform. It would be good to be able to drag and drop Insiders into the right order to choose which position they are in and to be able to choose the top three on th...
Guest about 1 year ago in Clinch Employee Connections 0 Current direction

Create insider activity reports per month

we are trying to keep our insiders engaged and active, it would be great to be able to pull reports to show the number of questions answered, how many comments made and how many times they are asked a question, for each month rather than for all t...
Georgie Howard 11 months ago in Clinch Employee Connections 0 Current direction