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We would like the ability to add custom text to this areas, linking users to other content if needed (rich text capability).
Raised previously in 2021 and "Shipped" with no further action, so looking to raise again to assess feasibility.
Thanks, Tom
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What is the business process you are trying to achieve?
Search results show "No results found". We would like to improve this process by offering users a way to continue their journey with follow up calls to action, rather than end on a blank search results page. |
Noting that a similar idea has been suggested here.
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Steve Oxley
Product Manager
Thanks for taking the time to submit this suggestion Tom.
As noted, a similar request has been submitted previously, and whilst at that time it wasn't deemed feasible to change the behaviour significantly, a small change was made to soften the wording somewhat.
I do, however, understand the desire to have a more verbose and editable message available here, so I will discuss again with the engineering team to understand what options may be available to us.
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Steve Oxley
Product Manager