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Redirect candidates from NO results for a search to the search page without filters to show the available jobs
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What is the business process you are trying to achieve?
For a more seamless user experience when a candidate selects a filter criteria that has 0 results can they then be redirected automatically to the job search page with no filters/criteria applied |
Thanks for the clarification Lo.
With that additional context, I believe this idea is essentially the same as this previously submitted idea, so I'm going to close this new idea, and reference the older item.
In terms of user experience, I think it is unlikely that we would automatically redirect the candidate when 0 results are returned, because this would be a confusing user experience. However, supporting the ability for a customer to provide the candidate with an alternate call to action in this circumstance is definitely worthy of some further consideration.
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Steve Oxley
Product Manager
Hey Steve! Thanks for looking at this. The idea flow here would be that regardless of where a candidate is coming from, the search page or another page to the search page, when there are no results it will say that and then be configured to redirect back to the job search page where the available jobs display for them.
Thanks for submitting this suggestion Lo.
Can you please expand on the scenario that we are looking to address.
My assumption is that this is not relating to when a candidate directly performs a search on the job search page which returns no results, but more about when a candidate may have clicked through from a search box on a different landing page, or perhaps from a pre-filtered search tile on a different landing page.
Any additional context you can provide will be helpful.
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Steve Oxley
Product Manager