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A great place to post your ideas and vote on others so that you can let us know what is important to you.


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Experience Community

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Status In development
Created by Sejal Chandarana
Created on Oct 16, 2024

Candidate/customer support - guide to show them what is what, and how to navigate their way on the system before the event

Yes

What is the business process you are trying to achieve?

I am trying to achieve optimum candidate experience not just by way of platform but when working with us as an organisation

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  • Admin
    Emily Heywood
    Reply
    |
    Oct 17, 2024

    Hi Sejal, thank you for the feedback! We are currently working on a guided user experience for the Live chat. This would take the user through the key features before the live chat starts (or just at the beginning) to help ensure the user is aware of all that they are able to do on the system.

    We would love to run this version by yourself with some user testing in the development phase. If interested please reach out to emilyh@pageuppeople.com

    Thanks!