A great place to post your ideas and vote on others so that you can let us know what is important to you.
Please take the time to register, and then share your detailed use case and how the proposed enhancements could provide value to your organisation.
We endeavour to provide an initial response to all ideas in a timely manner.
Hi Sejal, thank you for the feedback! We are currently working on a guided user experience for the Live chat. This would take the user through the key features before the live chat starts (or just at the beginning) to help ensure the user is aware of all that they are able to do on the system.
We would love to run this version by yourself with some user testing in the development phase. If interested please reach out to emilyh@pageuppeople.com
Thanks!