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Status Shipped
Created by Dario Paolini
Created on May 26, 2021

Custom text for 'No entries found' message on search results

Currently, a filtered job search page that has no results shows 'No entries found', which is a pretty terrible and un-user-friendly message. I would like to be able to edit this message either at a site level, or module level, so that something more helpful can be displayed.


For us, the message would be 'Looks like there are currently no roles available here. Sign up for alerts below, and be notified as soon as new roles appear that match your preferences'.


This would be useful as we have our job alert CTA directly below job search results.

What is the business process you are trying to achieve?

Allow the client to tailor the 'no entries found' message to something that is more appropriate for the candidate, and also something that directs the candidate to search again or to sign up for job alerts.

  • Attach files
  • Tom Chippendale
    Reply
    |
    Nov 13, 2023

    Yes please! Much better user journey if we're able to change this message.

    For us it would be a custom block with rich text options available for linking out. It would be good to know where else it's used too based on Steve's notes below?

    Thanks, Tom

  • Admin
    Steve Oxley
    Reply
    |
    Aug 9, 2021

    As per my previous feedback, due to the fact that this particular element is used in various different places and different contexts within the system, it wasn't feasible to customise the text for each implementation.

    However, in order to make the wording a little less formal, we've updated the standard wording to show "No results found" rather than the previous text of "No entries found".

    --

    Steve Oxley
    Product Manager

  • Admin
    Steve Oxley
    Reply
    |
    Jun 2, 2021

    Thanks again for taking the time to provide this feedback Dario.

    We've completed an initial review of the suggestion, and the message is actually being displayed by a user interface element which is used in a number of different places in the site, and in a number of different contexts.

    As a result, it's not going to be practical for us to add support for a customised message here as suggested.

    However, taking on board your feedback, we are looking to see if we can update the standard messaging to be more user friendly.

  • Admin
    Steve Oxley
    Reply
    |
    May 27, 2021

    Thanks for providing this idea Dario.

    I'm going to transfer this item across to our dedicated Recruitment Marketing community feedback portal, which can be found here: https://recruitmentmarketing.ideas.aha.io/