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Categories Clinch Recruitment Marketing
Created by Kalpesh Patel
Created on Jul 16, 2021

RELATED IDEAS

Job Page URL

Change the URL of the job page so it is not based on the job title and locations, but on the unique job ID instead. Right now if we have shared a link to a job page to candidates, but then later we expand to more locations, the URL changes so the candidates that were previously sent the link get 404 page not found. We have had candidates respond to this asking if the job has been filled when it hasn't.

What is the business process you are trying to achieve?

Consistent job page URL that can be shared with candidates regardless of any changes made to the job profile in the ATS. We are losing applicants/leads with the current way the job page URL is built.
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  • Admin
    Steve Oxley
    Reply
    |     Aug 2, 2021

    Following investigation with the engineering team, it was identified that this unwanted behavior was the result of the nuance on how the ATS was handling job identifiers when the posting content was updated by the user in the ATS.

    The team have been able to make an updated to ATS integration logic to allow the job identifier to be used, rather than the posting identifier which is the default set-up.

    This will ensure that the job, and by extension, the URL slug will not become invalid when posting updates are made in the ATS.

    Additionally, please note that the format https://<careersdomain>/jobs/<ats_identifier> is supported as a method of accessing the job. Please note, the "ATS Identifier" is case sensitive.
    --
    Steve Oxley
    Product Manager

  • Admin
    Steve Oxley
    Reply
    |     Jul 21, 2021

    Thanks for taking the time to submit this suggestion Kalpesh.

    I am reviewing this with the engineering team, and we'll get back to you in due course.
    --
    Steve Oxley
    Product Manager