A great place to post your ideas and vote on others so that you can let us know what is important to you.
Please take the time to register, and then share your detailed use case and how the proposed enhancements could provide value to your organisation.
We endeavour to provide an initial response to all ideas in a timely manner.
Our Experience Designers are always excited to talk to our customers about your experiences with the system. If you are keen to chat to them, you can easily book a short session with a member of the team right here.
Allow us to schedule the time and date that the campaign is sent. I prefer to work on campaign emails in advance, so currently I have to set a reminder to send the campaign on the day I want to send it. Relying on myself to go in there and click send - what if something comes up? It leaves room for human error and forgetfulness. Even our email accounts like Outlook and Gmail allow you to schedule emails for a later send. Please consider this in your roadmap!
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What is the business process you are trying to achieve?
Being able to send campaign emails at recommended times to optimize click and open rates but also sending them during times when I may not be available (weekends or PTO) |
I'm pleased to share that the development to allow for the scheduling of email campaigns has now been completed, and the functionality is now available within the system.
For information on how to schedule an email campaign, please refer to our knowledge portal.
Thanks again to everyone who has taken the time to contribute to this idea.
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Steve Oxley
Product Manager
Thanks to everyone who has taken the time to vote on this item.
I'm excited to share that work is currently underway to add the ability for campaign emails to be scheduled for a future date. I'll share an update here and on the Knowledge Portal release notes page once this enhanced functionality is available within the system.
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Steve Oxley
Product Manager
Thanks for taking the time to submit this suggestion Kendall.
Whilst we don't currently have any work planned around the campaign functionality, I've noted this idea for potential inclusion in any future enhancements we made consider in that area.
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Steve Oxley
Product Manager