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For the eArcu ATS to CRM integration to include the Private Vacancy information from the vacancy core details page, as the CRM does not get the application data back for those vacancies & therefore the CRM displays every applicant as started but not completed
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What is the business process you are trying to achieve?
The RM CRM is not able to obtain the application progression data when a vacancy is private in the eArcu ATS. The data 'stops' as soon as a candidate clicks the apply CTA, so the CRM only displays an applicant as a 'Job application started'. After this, the progress of any applicant goes into a black hole, and the CRM could deem it as an incomplete applicant were list filters to be applied. |
Thanks for taking the time to submit this suggestion Steven.
We will discuss this further with our colleagues at PageUp Europe so that we can better understand what options may be available to us to address your concern.
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Steve Oxley
Product Manager